반품/교환

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A professional female customer service representative in a modest business casual outfit, sitting at a modern desk with a headset, assisting a customer via video call. The background shows a clean and organized office environment. Fully clothed, appropriate attire, safe for work, perfect anatomy, natural proportions, professional.

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전자상거래 CS, 이렇게 대처하면 고객 만족도 2배 향상!

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“주문하신 상품, 어제 발송됐어야 하는데… 죄송합니다! 시스템 오류로 누락됐네요.” 😅 전자상거래 CS 담당하면서 이런 멘트, 정말 입에 달고 살았었죠. 특히나 ...